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Privacy Policy

Last updated: June 18, 2026

In plain English: We collect what we need to run a pantry app — your account info, the receipts you scan, the recipes you save. We don't sell your data. We don't show ads. You can download or delete your data anytime. Email privacy@pantrypaliq.com if you have any concerns.

1. Who we are

PantryPal IQ ("we," "us," "our") is a service operated by Vibe Works Studio LLC, a Colorado limited liability company. Our mailing address is:
PO Box 33
Erie, CO 80516.
You can reach us at privacy@pantrypaliq.com.

2. What we collect

We collect the following categories of personal information:

Account information

Your name, email address, and password. Your password is stored as a secure hash and we never see it in plain text.

Pantry and dietary information

Items you add to your pantry, dietary preferences (vegetarian, gluten-free, etc.), allergies, and household members you add. You provide this directly when you set up your account.

Receipt and shelf photo images

When you scan a receipt or shelf photo, we temporarily upload the image to our servers and send it to Google Cloud Vision for text extraction. Once the items are extracted and added to your pantry, we delete the image from our servers. Google Cloud Vision processes the image per their own privacy policy.

Usage data

Recipes you've cooked, recipes you've liked or hidden, ratings, cooking times, and how you interact with the app. This helps us improve recipe matching for you.

AI-generated content (Plus subscribers)

If you use AI features, we store the AI-generated recipes and conversation history in your account so you can return to them later. You can delete these at any time from your account.

Technical information

Your IP address, browser type, and device type. This is collected automatically when you visit the site and we use it for security and to fix bugs.

Payment information (Plus subscribers only)

If you upgrade to PantryPal IQ Plus, payment is processed by Stripe. We do not store your credit card number — Stripe handles that. Stripe maintains its own privacy policy at stripe.com/privacy.

3. What we do with it

We use your information to:

4. AI features (Plus subscribers only)

If you use AI features (recipe generation, cooking assistant, ingredient substitutions), the relevant inputs — your pantry items, dietary needs, your questions — are sent to Anthropic, our AI provider, to generate a response. Anthropic does not use your data to train their models when accessed through their API. Their privacy practices are at anthropic.com/legal/privacy.

5. Who we share data with

We do not sell your personal information. We share data only with service providers who help us operate the app:

Each provider is contractually required to protect your data and use it only to provide their service to us. We may also share data if required by law (subpoena, court order) or to protect our rights and the safety of our users.

6. Analytics

We currently do not use third-party analytics. If we add analytics in the future, we'll use privacy-friendly tools (such as Plausible or Fathom) that don't track you across other sites and don't use cookies. We'll update this policy and notify you before any change.

7. Your rights

You have the right to:

Residents of US states with comprehensive privacy laws — including California (CCPA/CPRA), Colorado, Virginia, Connecticut, Utah, Texas, Oregon, Montana, Delaware, New Hampshire, New Jersey, Tennessee, Iowa, Indiana, Nebraska, Minnesota, Maryland, Rhode Island, and Kentucky — have additional rights under their respective laws, which we honor for all users regardless of location.

We honor the Global Privacy Control (GPC) signal sent by your browser as an opt-out request where applicable.

To exercise any of these rights, log into your account and visit Settings → Privacy, or email privacy@pantrypaliq.com. We respond within 30 days. You can authorize someone else to make a request on your behalf, but we'll need to verify your identity first.

Appeal process: If we deny your privacy request, you can appeal by replying to our denial email or writing to privacy@pantrypaliq.com with "Privacy Appeal" in the subject line. We'll respond to appeals within 45 days.

We will not discriminate against you in any way for exercising your privacy rights.

8. Children and teens

PantryPal IQ is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has registered, contact us at privacy@pantrypaliq.com and we'll delete their account immediately.

For users aged 13–17, we do not knowingly process their personal information for targeted advertising, do not sell their personal information, and do not profile them in furtherance of decisions that produce legal or similarly significant effects.

9. How we protect your data

We use industry-standard security measures including encryption in transit (HTTPS), encryption at rest (database and file storage), hashed passwords, and regular security updates. No system is 100% secure, but we follow current best practices.

Data breach notification: If we discover a breach affecting your personal information, we will notify you and applicable regulators without unreasonable delay, and in any event within 72 hours of discovery where required by law.

10. Data retention

We keep your account data while your account is active. If you delete your account, we delete your personal data at that time, except where we are required to retain certain data for legal, accounting, or fraud-prevention purposes. We will not be able to retrieve account information after deletion.

11. Cookies and tracking

We use only essential cookies needed for the app to work — keeping you logged in, remembering your preferences. We do not use advertising cookies or third-party tracking cookies. We honor the Global Privacy Control (GPC) signal where applicable. If we add analytics in the future, we'll update this policy and obtain your consent first.

12. International users

PantryPal IQ is currently designed for users in the United States. Our servers are located in the United States. If you are accessing the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.

13. Changes to this policy

We may update this policy occasionally. If changes are material, we'll notify you by email or in the app at least 30 days before they take effect. The "last updated" date at the top of this page always reflects the current version.

14. Contact us

Privacy questions, concerns, or rights requests: privacy@pantrypaliq.com
Mailing address:
Vibe Works Studio LLC
Attn: Privacy
PO Box 33
Erie, CO 80516